Samantha, Front Office Assistant
Greeting patients, answering any questions they may have and helping them fill out the required forms, collecting insurance information and copays.
Brittiana, Front Office Assistant
Greeting patients, answering any questions they may have and helping them fill out the required forms, collecting insurance information and copays.
Bill, Darrel, Clinton, Blanca, Shantel - Office Visit Scheduler
Handles all phone calls that come into the office. Schedules all incoming referrals and consult visits for new and established patients and registers each patient with their log in information for the patient web portal.
Sarahi, Procedure Scheduler
Rooms patients, checks vitals, responds to patients questions and concerns regarding treatment or prescriptions. Delivers biopsy results and lab results. She enjoys each and every interaction she has with the patient and strives to make each patient experience in the office a positive one. Speaks Spanish fluently.
Belen, Medical Assistant
Rooms patients, checks vitals, responds to patients questions and concerns regarding treatment or prescriptions. Delivers biopsy results and lab results. She enjoys each and every interaction she has with the patient and strives to make each patient experience in the office a positive one.
Aliza, Medical Assistant
Aliza helps with check in and rooms patients, checks vitals, responds to patients questions and concerns regarding treatment or prescriptions. Delivers biopsy results and lab results. Helps to schedule appointments. Aliza enjoys each and every interaction with the patient and strives to make each patient experience in the office a positive one.
Ben, Authorization
Works with insurance companies to get authorizations for patients procedures. Gathers information regarding patient copays and deductibles. Delivers biopsy results.
Caitlyn, Eligibility
Verifies insurance eligibility for office visits. Gathers information regarding patient copays. Directs incoming calls to the correct department. Helps to schedule patients for procedures.
Connie, Billing Office Manager
Oversees billing office. She is a certified coder with 14 years' experience in Gastroenterology. Speaks with patients who have questions about their bill, submits claims, and posts payments. She has been with Dr. Arenas since 2015.
Clarissa, Office Manager
Responsible for keeping an office running smoothly and overseeing administrative support. The job can range widely in duties and responsibilities, from reception, copy editing and support, to handling a specific type of paperwork or filing for a specific department.
Araceli
Helps patients with their billing questions. Araceli also is able to take their payment or enroll them in a payment plan. Speaks Spanish fluently.