Francisco, Front Office Receptionist

He checks in patients and gets all patient information before being seen, He also helps the patient understand the importance of using the patient portal to input their information to achieve the best experience during their office visit. His goal with every patient is to create a friendly tone and pleasant attitude. He speaks Spanish fluently.

Diana, Front Office Receptionist

Helps check in patients. Handles all scheduling referrals from other Dr. Offices. Her goal with every patient is to create a friendly tone and pleasant attitude on the phone so the patient feels positive about coming into our office. speak Spanish fluently.

Belen, Medical Assistant

Rooms patients, checks vitals responds to patients questions and concerns regarding treatment or prescriptions. Delivers biopsy results and lab results. She enjoys each and every interaction she has with the patient and strives to make each patient experience in the office a positive one.

Rosie, Medical Assistant

Rooms patients, checks vitals responds to patients questions and concerns regarding treatment or prescriptions. Delivers biopsy results and lab results. Responds to all patient questions in a timely manner. Enjoys the interaction she gets to have with the patient daily. Speaks Spanish fluently.

Niesa, Medical Assistant

Rooms patients, checks vitals responds to patients questions and concerns regarding treatment or prescriptions. Delivers biopsy results and lab results. Helps to schedule patients for procedures. She enjoys each and every interaction she has with the patient and strives to make each patient experience in the office a positive one.

Karen, Office Visit Scheduler

Handles all phone calls that come into the office. Schedules consult visits for New and Established patients. Registers each patient with their log in information for the patient web portal. Speaks Spanish fluently.

Lisa, Authorization

Works with insurance companies to get authorizations for patients procedures. Gathers information regarding patient copays and deductibles. Delivers biopsy results.

Caitlyn, Eligibility

Verifies insurance eligibility for office visits. Gathers information regarding patient copays. Directs incoming calls to the correct department. Helps to schedule patients for procedures.

Leslie, Procedure Scheduler

Responsible for scheduling patients for procedures and other tests ordered. Informs patients of proper preparation for procedures and goes over all instructions for procedures and tests. Leslie speaks Spanish fluently.

Connie, Billing Office Manager

Oversees billing office. She is a certified coder with 14 years' experience in Gastroenterology. Speaks with patients who have questions about their bill, submits claims, and posts payments. She has been with Dr. Arenas since 2015.

Jill, Billing Office

Assists with billing questions, payments and claims.

Stacey, Billing Office

Assists with billing questions, payments and claims.

Clarissa, Office Manager

Responsible for keeping an office running smoothly and overseeing administrative support. The job can range widely in duties and responsibilities, from reception, copy editing and support, to handling a specific type of paperwork or filing for a specific department.